Skip links

Phone: + (032) 238 91

call us
+63(32) 238-9176

Naga City Water System Inc.

Privacy Policy

Introduction
Naga City Water Sytem Incorporated is committed to protecting the privacy of our clients and website visitors. This privacy policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988.

Collection of Personal Information:
We collect personal information that is necessary for our business operations. This may include your name, contact details, and information about your use of our website and services. We collect this information directly from you and, where lawful and reasonable, from public sources and third parties.

Use of Personal Information
Your personal information is used to provide and improve our services, communicate with you, comply with legal obligations, and for other purposes with your consent. We will not use or disclose your personal information for purposes other than those for which it was collected, except with your consent or as required by law.

Disclosure of Personal Information
We may disclose your personal information to third parties involved in the provision of our services, including our employees, contractors, and service providers. We take reasonable steps to ensure that these parties are bound by confidentiality and privacy obligations.

Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, we cannot guarantee the security of information transmitted over the internet.

Access and Correction
You have the right to access and correct the personal information we hold about you. Please contact us to request access or correction.

Contact Us
If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact us at ncwsi@abejoph.com

Changes to This Privacy Policy
We may update this privacy policy from time to time. The latest version will always be available on our website.

Welcome to NCWSI

NCWSI was incorporated on Dec 11 2012 under sec registration no. CS201232216.

It is a joint venture undertaken between Abejo Waters Corp (AWC) and City of Naga with AWC owning 90% and the latter 10%.

Mission

We are dedicated to enhancing the quality of life for the constituents of the City of Naga, Cebu. As a joint venture between Abejo Waters Corp. and the City of Naga, our mission is to establish a resilient and sustainable water distribution system.

We are committed to providing 24/7 access to safe drinking water, adhering to the highest standards set by the Philippine National Standard for Drinking Water. Through innovation, integrity, and community engagement, we strive to be a vital contributor to the well-being and prosperity of the City of Naga.

We are dedicated to enhancing the quality of life for the constituents of the City of Naga, Cebu. As a joint venture between Abejo Waters Corp. and the City of Naga, our mission is to establish a resilient and sustainable water distribution system.

We are committed to providing 24/7 access to safe drinking water, adhering to the highest standards set by the Philippine National Standard for Drinking Water. Through innovation, integrity, and community engagement, we strive to be a vital contributor to the well-being and prosperity of the City of Naga.

Vision

Naga City Water System, Inc. strives to be the leading provider of sustainable water solutions in the region.

Our vision is to create a future where every resident of the City of Naga experiences uninterrupted access to clean and safe drinking water. By leveraging cutting-edge technology, fostering environmental stewardship, and maintaining a commitment to social responsibility.

We are dedicated to enhancing the quality of life for the constituents of the City of Naga, Cebu. As a joint venture between Abejo Waters Corp. and the City of Naga, our mission is to establish a resilient and sustainable water distribution system.

We are committed to providing 24/7 access to safe drinking water, adhering to the highest standards set by the Philippine National Standard for Drinking Water. Through innovation, integrity, and community engagement, we strive to be a vital contributor to the well-being and prosperity of the City of Naga.

Contact Us

Telephone No. (032) 238 9176

Email: ncwsi@abejoph.com

Office Hours:
Mondays – Fridays: 8:00 AM ~ 5:00 PM
Saturdays: 8:00 AM~12:00 NN
Customer Hotline: (+6332) 238-9176 / 0956-7068974

Water Rates

0 – 10

130.00

minimum

11 – 20

25.00

per cubic meter

21 – 30

54.50

per cubic meter

31 above

62.00

per cubic meter

Disclaimer: Please be aware that water rates may be subject to increase without prior notice. We appreciate your understanding.

Company’s vision

About Us

NCWSI was incorporated on Dec 11 2012 under sec registration no. CS201232216. It is a joint venture undertaken between Abejo Waters Corp (AWC) and City of Naga with AWC owning 90% and the latter 10%. Its primary objective is to support and complement flourishing industries, commercial establishments and the fast growing population of Cebu’s industrial City of the South by supplying its potable water.

Its principal office is located at Bonifacio Street, Fairchild Community Multipurpose Building 2nd Floor. City of Naga, Cebu. Led by a team of young and driven professionals NCWSI operates, develops, and manages the level 3 water distribution systems in the City.

Equipped with a technical expertise state of the art facilities and equipment, NCWSI provides potable water supply to both residential and commercial establishments in the following services areas: Central, East, North, South and West Poblacion, Tangke & Inuboran area.

Services Area

Central Poblacion

East Poblacion

North Poblacion

Central Poblacion

West Poblacion

Tangke

Inoburan

Payment Options

  • M Lhuillier
  • Cebuana Lhuillier
  • RD Pawnshop

Bank Transfer

  • BPI Account name: NAGA CITY WATER SYSTEM INC.
  • Account no. 0203006468

IMPORTANT REMINDERS:

  1. Please send us a screenshot of your bank deposit slip confirmation by sending us an e-mail at ncwsi@abejoph.com
  2. Please do not forget to include your
    customer name (and customer codes for those with several accounts) and location.
  3. ONLY CONFIRMED BANK DEPOSIT SLIPS WILL BE HONORED for payment posting

Frequently Asked Questions

As our main requirement, applicants should attend an Orientation/Seminar at Naga City Water System Office scheduled every Thursday & Friday at 2:00 o’clock in the afternoon. All the requirements and policies will be discussed in the orientation/seminar.

  • Meter Reading – Every 1st to 5th day of the month.
  • Due Date – Every 25th day of the month. Note that an additional 2% of your current bill will be added to your bill as the penalty. Always be prompt to pay your water bills to avoid penalty and service line disconnection.
  • Disconnection Schedule – If you haven’t settled your account 5 days after your due date, please expect our disconnection team to inform you that your service line will be temporarily disconnected until you settle your account.

Temporary Close – For temporary close without balance, please go to our billing staff and request for Reconnection. You will be given a Reconnection Form to fill up and sign. After this, our reconnection team will proceed to reconnect your water meter.

Disconnected Account – For accounts that have been disconnected due to unpaid balance, please settle your account first at the teller. After paying your arrears plus the reconnection fee, you can request for Reconnection. You will be given a Reconnection Form to fill up and sign. After this, our reconnection team will proceed to reconnect your water meter.

Note: Please be sure to close all your faucets before requesting for reconnection. Our personnel will not be liable for any water loss due to this circumstance.

If there is an emergency mainline leak repair, we will be forced to shut off some valves or, at maximum, our pumping stations to prevent excessive water loss. Notice of this event will be through our Facebook Page. ( www.facebook.com/ncwsi ) Other circumstances of having no water may be due to unsettled water balances. Please be prompt to pay your water bills to avoid disconnection of your service lines.

 

Please call our office (032) 238 9176

Latest News

Our Amazing Team

Get in touch

We are here to answer any question you may have. Feel free to reach via contact form.

Bonifacio Street, Fairchild Community Multi-purpose Building 2nd Floor. Naga City, Cebu.

Email: ncwsi@abejoph.com

Phone: (032) 238 9176

Fill out the form below

    Water Advisory

    Calendar

    View Calendar
    This website uses cookies to improve your web experience.
    Home
    Account
    Cart
    Search